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Frequently Asked Questions
  What to do if you are involved in an accident:
  • Stop. Stay calm. Do not leave the scene.
    Call law enforcement authorities immediately.
    Do not discuss the accident with anyone except the police or
      your insurance company. Do not pay the other party.
    Secure the names and addresses of involved parties and   witnesses.
    Have your vehicle towed to Bob Nagy's Auto Body if not
      driveable. If your vehicle is driveable, see us as soon as
      possible.
    Notify your insurance company of the accident and that we
      are doing your repairs

Facts you should know:
  • You are not required to get more than one estimate.
    You may have the shop of your choice make the repairs. You are not
      required to use a shop selected by a claims adjuster. However,
      you are required by your policy to allow your insurance company
      a reasonable amount of time to inspect the damages prior
      to repairing them.
    Only you, the vehicle owner, can authorize repairs on your vehicle.
    Repair estimates will vary. A lower estimate may not include
      necessary things. It's your vehicle, make sure it's repaired to
       your satisfaction.
    Your insurance company wants your vehicle properly repaired
      and you to be completely satisfied with their claims service.
      You have specific rights and obligations. Review your policy.
      Understand your rights.
    The vehicle is being repaired for you the owner. You will be
      required to pay for the repairs upon completion. To avoid
      delays, it will be up to you to secure payment from your
      insurance company, along with any necessary endorsements
      from lien holders.
    Our shop stands ready to assist you in any of these matters.
      We will work closely with you to minimize your
      inconvenience and maximize your satisfaction. This is our
      pledge to you.

How to protect your vehicle finish:
  • Avoid car washes that use rotating brushes and harsh
      cleaners. Use soft cloths when washing your vehicle.
    Avoid waxing for three months. It is recommended that you
      wax at least twice a year.
    Wash off any gas, oil, or fluid spills of any kind immediately
      with soap and water. Do not just wipe off.
    Always wash off any bird droppings, tree sap, or other signs
      of contamination immediately. This is very important.
Here is an example of the repair process your vehicle might undergo.
This vehicle has suffered a serious rear-end collision
First the car must be stripped down, supports and beams replaced,
and re-skinned with new steel.
The car is then reassembled and prepped for paint.
The car is then painted, and the final accent pieces replaced...good as new!

Come in today for an estimate!

Check our directions page to find out how to get here
from Rt 1, Rt. 18 and the NJ Turnpike
(732) 572-1818